Money Back Guarantee & Warranty Policy

We want you to have a worry free experience shopping with us at SEAM. If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. No questions asked. Shipping charges may apply.

Each Lotus comes with a One Year Manufacturer Warranty which covers the Lotus device and it’s charging case from the date of purchase. This includes any issues related to the Lotus device or it’s charging case such as defective or malfunctioning devices during normal usage. Simply reach out to us at and we will be happy to work with you in repairing or replacing your device.

The One Year Manufacturer Warranty does not apply if the product is damaged due to physical abuse, mishandling, accident, fire, frostbite, water damage, negligence or failure to follow the supplied operating instructions.